Consumer Credit Counseling Service of San Francisco DBA Balance

Public charity · Grantmaker Concord, CA EIN: 94-1688163

Consumer Credit Counseling Service of San Francisco, doing business as BALANCE, is a public charity based in Concord, California. Founded in 1969, it provides financial counseling and education, including housing counseling, financial coaching, and online education. Its 2024 filing reports grants to 36 organizations totaling $10,884,091.

Consumer Credit Counseling Service of San Francisco DBA Balance at a glance

In short: Consumer Credit Counseling Service of San Francisco DBA Balance gave $10.9M across 36 grants in 2024 (avg $302K), mostly in California. 25% of 2024 grantees were new. Source: 2024 IRS Form 990.

Annual giving (2024)
$10,884,091
+9.9% vs 2023
Grants made (2024)
36
+28.6% vs 2023
Average grant
$302,336
-14.5% vs 2023
Median grant
$138,000
Total assets
$12,876,303
-12.7% vs 2023
New grantees (estimate)
25% first-time grantees (9 of 36, 2024)
Primary geography
California (60% of itemized 2024 grant dollars)
Latest 990 filing
Form 990, 2024 View filing

Data from IRS Form 990, 2024; updated October 2026. New grantees are estimated by matching recipient names across years (methodology).

How to apply to Consumer Credit Counseling Service of San Francisco DBA Balance

Contact

Mailing address: 1655 Grant Street 1300, Concord, CA 94520
Phone: (800) 777-7526

Application details from Grantable's research on the foundation's public materials; confirm on its website before applying.

Who Consumer Credit Counseling Service of San Francisco DBA Balance funds

How this funder distributes its grants

Top Recipients

Top 10 recipients in 2024

Navicore: $1.3MNavicore$1.3MMoney Mgmt International: $1.2MMoney Mgmt International$1.2MGreenpath Financial Wellness: $1.1MGreenpath Financial Wellness$1.1MCreditorg: $932KCreditorg$932KProject Sentinel: $754KProject Sentinel$754KA-1 Community Housing Service: $686KA-1 Community Housing Service$686KInland Empire Resource Center: $547KInland Empire Resource Center$547KNeighborworks Sacramento: $443KNeighborworks Sacramento$443KNeighborworks Orange County: $398KNeighborworks Orange County$398KNeighborhood HS of Inland Emp: $342KNeighborhood HS of Inland Emp$342K

The largest 2024 recipient was Navicore ($1.3M). Together the top 10 received $7.7M.

Grant Size Distribution

138 grants across all recorded years

26<$50K25$50–100K36$100–250K27$250–500K13$500K–1M11$1–5M$5M+

The most common grant size was in the $100–250K range: 36 grants of 138 (26%).

Geographic Focus

Where this funder awards grants

BALANCE describes its housing counseling work as serving clients nationwide. Its Smart Money Coaching program is available to people living, working, or receiving services in San Francisco. In 2024, grant dollars went to recipients in California (60%), New Jersey (12%), Texas (12%), Michigan (10%), and Florida (2%).

Grant Distribution by State

13states

Share of 2024 grant dollars across all 36 itemized grants.

Cities

San FranciscoOrangeRiversideLos AngelesRichmondAustinBannockburnChicagoDeerfield BeachEl PasoFarmington HillFresnoHaywardManalapan TownOntarioOxnardPhoenixRancho CucamongSanta ClaraStafford

Is Consumer Credit Counseling Service of San Francisco DBA Balance open to new grantees?

25%

first-time grantees, 2024

In 2024, 9 of 36 grantees (25%) were first-time recipients. First grants averaged $151K; repeat grants $353K. How we count

Medians: $118K first-time, $224K repeat.

  • 64% of 2024 grantees were also funded in 2023. Method
  • Giving held roughly steady from 2021 to 2024 (+18%). Method

Estimate from itemized grant lists in IRS Form 990 filings (2021–2024). Recipient names are matched across years, so a renamed or misspelled grantee can look new; grants to individuals are left out. Methodology.

Giving History

Giving Over Time

Total grant dollars and number of grants per year

$0$5M$10M$15M0 grants2020 39 grants2021 35 grants2022 28 grants2023 36 grants2024

From 2021 to 2024, annual grant giving ranged from $9.2M (2021) to $11.7M (2022). In 2024 it made 36 grants totaling $10.9M.

Grants by year

Grant recipients and amounts by year

RecipientPurposeAmount
Navicore Manalapan Town, NJHousing Counseling & Education$1,332,000
Money Mgmt International Stafford, TXHousing Counseling & Education$1,151,250
Greenpath Financial Wellness Farmington Hill, MIHousing Counseling & Education$1,124,250
Creditorg Riverside, CAHousing Counseling & Education$931,500
Project Sentinel Santa Clara, CAHousing Counseling & Education$753,750
A-1 Community Housing Service Hayward, CAHousing Counseling & Education$685,500
Inland Empire Resource Center San Bernadino, CAHousing Counseling & Education$546,750
Neighborworks Sacramento Sacramento, CAHousing Counseling & Education$442,500
Neighborworks Orange County Orange, CAHousing Counseling & Education$397,500
Neighborhood HS of Inland Emp San Bernardino, CAHousing Counseling & Education$342,000
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Financial History

Multi-year comparison from IRS filings

Figures from IRS filings, by filing year
Filing yearTotal AssetsRevenueExpensesGrants paidGrantsNet Investment Income
2024$12,876,303$20,602,170$21,600,843$10,884,09136$373,963
2023$14,755,923$20,862,219$19,228,065$9,906,15228$159,571
2022$15,046,991$22,603,246$20,713,837$11,680,94335$50,191
2021$9,996,299$17,336,495$17,501,332$9,199,78739$132,139
2020$9,431,985$9,784,566$11,956,667——$17,560

Research compiled by Grantable AI from public sources. Last updated October 2026.

Mission & Focus Areas

BALANCE’s stated mission is to empower people through client-centric financial coaching and education, equipping them with knowledge and skills to drive change, overcome financial challenges, and build lasting wealth.

Its 2024 filing describes housing counseling and education—including services related to rental assistance, home purchase, post-purchase needs, foreclosure prevention, and reverse mortgages—as well as one-to-one financial coaching through partner referrals and online education. The filing reports that BALANCE served 11,570 clients through housing counseling and education, 12,761 through financial coaching, and 30,013 through online education in 2024. A separate program, Smart Money Coaching, works with the San Francisco Office of Financial Empowerment to support low-income San Franciscans with financial security and mobility.

The grantees’ stated missions indicate that BALANCE’s 2024 grants supported organizations working in housing counseling, consumer financial education, and community development. For example, Project Sentinel says it works to promote fairness and equality in housing opportunity, while A-1 Community Housing Services says it provides housing-related education to help households make informed decisions. Neighborhood Housing Services of Orange County says it empowers people and communities through homeownership, financial education, and access to affordable homes.

Grantmaking

In 2024, BALANCE made 36 grants totaling $10,884,091. Grants ranged from $9,106 to $1,332,000, with a median of $138,000. The stated purpose for the largest listed grants was housing counseling and education.

The largest 2024 grants included $1,332,000 to Navicore, $1,151,250 to Money Management International, and $1,124,250 to GreenPath Financial Wellness. California recipients included Creditorg ($931,500), Project Sentinel ($753,750), and A-1 Community Housing Service ($685,500). Other listed California grantees included Inland Empire Resource Center ($546,750), NeighborWorks Sacramento ($442,500), and NeighborWorks Orange County ($397,500).

No application process, materials, restrictions, or deadline are provided in the available information.

Leadership & Key People

Leadership team and compensation from IRS filings

The 2024 filing lists Enrique C. Delgadillo as President and CEO; Cynthia Campbell as COO; Darrell Christoff as CIO; Jeannine Daly as VP of Marketing; and Linda Davis as Vice President of Housing. It also lists Thomas Layman as Chairman, Melyssa Barrett as Vice Chair, James Hoffman as Treasurer, and Michael Covert and Joann Dunaway as directors.

Consumer Credit Counseling Service of San Francisco DBA Balance is led by Enrique C. Delgadillo, President & CEO on every filing since 2021; 5 of 13 officers listed in 2024 are compensated.

Officers on the 2024 filing

  • Enrique C. Delgadillo

    President & CEO

    On filings since 2021

    40 hrs/week

    $228K (2021) → $384K (2024)

  • Thomas Layman

    Chairman

    On filings since 2020

    2 hrs/week

    No compensation reported

  • Darren Albert

    Director

    On filings since 2020

    2 hrs/week

    No compensation reported

  • Joann Dunaway

    Director

    On filings since 2020

    2 hrs/week

    No compensation reported

  • Michael Covert

    Director

    On filings since 2020

    2 hrs/week

    No compensation reported

  • Kimberly Range

    Director

    On filings since 2022

    2 hrs/week

    No compensation reported

  • Cynthia Campbell

    COO

    Chief Exp. Officer → Cxo, 2021

    Cxo → COO, 2023

    On filings since 2020

    40 hrs/week

    $160K (2020) → $316K (2024)

  • Darrell Christoff

    CIO

    On filings since 2020

    40 hrs/week

    $194K (2020) → $187K (2024)

  • Linda Davis

    Vice President Housing

    On filings since 2020

    40 hrs/week

    $112K (2020) → $150K (2024)

  • Jeannine Daly

    Vice President of Marketing

    New on the 2024 filing

    40 hrs/week

    $134K (2024)

  • James Hoffman

    Treasurer

    Director → Inter Treasurer, 2023

    Inter Treasurer → Treasurer, 2024

    On filings since 2020

    2 hrs/week

    No compensation reported

  • Melyssa Barrett

    Vice Chair

    Secretary → Treasurer, 2022

    Treasurer → Vice Chair, 2023

    On filings since 2020

    2 hrs/week

    No compensation reported

  • Tristram S. Coffin

    Secretary

    Director → Secretary, 2022

    On filings since 2020

    2 hrs/week

    No compensation reported

Former officers (7)
  • Former: Nancy Birenbaum (2020–2023) — Director
  • Former: Ruben Sanchez (2020–2023) — Director
  • Former: Tina Cota (2020–2023) — CFO
  • Former: Brad Houle (2020–2021) — Treasurer
  • Former: Kim Range (2021) — Director
  • Former: Erin Allen (2020) — Senior Vice President & Strategic Engagement
  • Former: Rico C. Delgadillo (2020) — President & CEO

Data from IRS Form 990 filings, 2020–2024. "On filings since" is the earliest filing we hold that lists the person; hours are average hours per week as reported.

Compensation Overview

From 2024 IRS filing

Enrique C Delgadillo — President & CEO: $384KEnrique C DelgadilloPresident & CEO$384KCynthia Campbell — COO: $316KCynthia CampbellCOO$316KDarrell Christoff — CIO: $187KDarrell ChristoffCIO$187KLinda Davis — Vice-Pres. Housing: $150KLinda DavisVice-Pres. Housing$150KJeannine Daly — VP of Marketing: $134KJeannine DalyVP of Marketing$134K

The highest reported compensation on the 2024 filing was $384K, to Enrique C Delgadillo (President & CEO). 5 officers or directors reported compensation on that filing.

Frequently asked questions about Consumer Credit Counseling Service of San Francisco DBA Balance

How much does Consumer Credit Counseling Service of San Francisco DBA Balance give each year?

Consumer Credit Counseling Service of San Francisco DBA Balance gave $10.9M across 36 grants in 2024, according to its 2024 IRS Form 990. In 2023 it gave $9.9M across 28 grants.

What is Consumer Credit Counseling Service of San Francisco DBA Balance's typical grant size?

Consumer Credit Counseling Service of San Francisco DBA Balance's median grant in 2024 was $138,000, and its average grant was $302,336, across 36 grants on its 2024 IRS Form 990. Organizations receiving their first grant from Consumer Credit Counseling Service of San Francisco DBA Balance that year got $151K on average.

Where does Consumer Credit Counseling Service of San Francisco DBA Balance give grants?

Consumer Credit Counseling Service of San Francisco DBA Balance gives mostly in California: 60% of the grant dollars itemized on its 2024 IRS Form 990 went to recipients there. The next largest states were New Jersey (12%) and Texas (12%). The most frequent recipient cities were Orange, CA (3 grants), San Francisco, CA (3 grants), Riverside, CA (2 grants) and Los Angeles, CA (2 grants).

Does Consumer Credit Counseling Service of San Francisco DBA Balance give general operating support?

Not in 2024: none of the 36 grants with a stated purpose on Consumer Credit Counseling Service of San Francisco DBA Balance's 2024 IRS Form 990 were described as general or operating support. Recurring purposes include "Housing Counseling & Education" (36 grants).

Who are Consumer Credit Counseling Service of San Francisco DBA Balance's largest grantees?

Consumer Credit Counseling Service of San Francisco DBA Balance's largest 2024 grantees include Navicore ($1,332,000), Money Mgmt International ($1,151,250) and Greenpath Financial Wellness ($1,124,250), according to its 2024 IRS Form 990. Together they received 33% of its itemized 2024 grant dollars.

How large is Consumer Credit Counseling Service of San Francisco DBA Balance?

Consumer Credit Counseling Service of San Francisco DBA Balance reported $12.9M in total assets on its 2024 IRS Form 990. Its revenue that year was $20.6M.

What does Consumer Credit Counseling Service of San Francisco DBA Balance fund?

BALANCE’s stated mission is to empower people through client-centric financial coaching and education, equipping them with knowledge and skills to drive change, overcome financial challenges, and build lasting wealth. See mission & focus areas ↑

How do I apply for a grant from Consumer Credit Counseling Service of San Francisco DBA Balance?

Consumer Credit Counseling Service of San Francisco DBA Balance has no public application process in the sources Grantable reviewed. Contact the foundation directly before submitting a request.

What is Consumer Credit Counseling Service of San Francisco DBA Balance's EIN?

Consumer Credit Counseling Service of San Francisco DBA Balance's EIN (Employer Identification Number) is 94-1688163. IRS Form 990 filing data is available on this page for 2020–2024.

Data last updated October 2026. Sourced from IRS Form 990 filings. Research dossier generated October 2026.

Data update history

(5)

When this profile's IRS filing data changed on Grantable

  1. Updated Form 990 for fiscal year 2021 (received by the IRS October 17, 2022)
  2. Updated Form 990 for fiscal year 2022 (received by the IRS October 13, 2023)
  3. Updated Form 990 for fiscal year 2023 (received by the IRS November 14, 2024)
  4. Updated Form 990 for fiscal year 2024 (received by the IRS November 5, 2025)
  5. IRS filings on file for fiscal years 2020–2024

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Cite this profile

Grantable. (2026). Consumer Credit Counseling Service of San Francisco DBA Balance funder profile. GrantGraph. Retrieved October 24, 2026, from https://grantable.co/funders/consumer-credit-counseling-service-of-san-francisco-dba-balance-morg_7930a30f52be4aed8ef765db046075a0

BibTeX
@misc{grantable_941688163_2026,
  author       = {{Grantable}},
  title        = {{Consumer Credit Counseling Service of San Francisco DBA Balance funder profile}},
  howpublished = {GrantGraph},
  year         = {2026},
  url          = {https://grantable.co/funders/consumer-credit-counseling-service-of-san-francisco-dba-balance-morg_7930a30f52be4aed8ef765db046075a0},
  note         = {Accessed 2026-10-24. Data licensed CC BY 4.0}
}

The figures on this page are open data under CC BY 4.0: reuse them with credit to Grantable and a link. Download the data.

Figures come from Consumer Credit Counseling Service of San Francisco DBA Balance's IRS filings (methodology). AI-written summaries, news items and logos are not covered by the open licence. Spot an error? Email hello@grantable.co.

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