Iowa Quality Residency Program

Purpose: Equip new quality leaders with knowledge, tools, and peer support to succeed in health care quality roles

Geographic Scope: Iowa

Focus Areas:

• Improving health care outcomes
• Enhancing safety and preventing harm
• Addressing high turnover in quality leadership roles
• Data-driven decision-making
• Quality improvement methodologies
• Patient safety and risk management
• Survey and accreditation readiness

Eligibility:

• Clinical staff with quality and compliance as primary job functions
• Hospital quality leaders
• Quality data analysts

Program Duration: Two years

Program Components:

• In-person learning sessions
• Coaching calls
• Assessments
• Collaborative discussions
• Small group interactions

Program Goals:

• Enhance critical thinking and data-driven decision-making
• Support transition from novice to expert quality leader
• Provide networking opportunities for quality leaders
• Support professional development

Curriculum Modules:
1. Module A: Orientation and How Quality Fits in the Bigger Picture - Program overview, roles and responsibilities, organizational alignment, strategic planning
2. Module B: Quality Improvement - Plan-Do-Study-Act, Lean methodology, project management, improvement strategies
3. Module C: Use of Data, Part 1 - Data mindset, organizational culture, quality and patient safety measures, reporting formats
4. Module D: Use of Data, Part 2 - Data-driven solutions, policy analysis, Excel data collection and presentation
5. Module E: Meeting External Requirements - CMS reporting, state requirements, Hospital Engagement Network, Medicare Beneficiary Quality Improvement Project
6. Module F: Patient Safety Tools - Sentinel-event review, failure-mode effect analysis, culture-of-safety surveys
7. Module G: Survey and Accreditation - External survey management, accreditation opportunities
8. Module H: Medical Staff Functions - Peer review, practice evaluation, credentialing, committee support
9. Module I: Risk Management - Root-cause analysis, event reporting, liability carrier relationships, legal compliance
10. Module J: Patient and Family Engagement - Patient satisfaction measurement, complaint and grievance management

Contact:

• Iowa Hospital Association
• 100 E. Grand Ave Ste. 100, Des Moines, IA 50309
• Phone: 515-288-1955