Ticket Assist Program

Ticket Assist Program

Funder: Dynamo and Dash Charities Inc

Program Type: In-kind donation program providing complimentary tickets to professional soccer games

Award: Complimentary electronic tickets to Houston Dynamo FC and Houston Dash home matches

Purpose

Provides complimentary tickets to Houston nonprofit organizations and Title 1 schools that serve children, public servants, and community and civic groups who might not otherwise have the opportunity to attend a professional soccer game.

Geographic Scope

• Greater Houston area
• Organizations must be located within 90 miles of downtown Houston (organizations 90+ miles away are NOT eligible)

Eligible Organizations

• 501(c)(3) registered nonprofit agencies in Greater Houston area
• Title 1 schools serving children
• Public servants and community/civic groups serving children

Ineligible Organizations

• For-profit organizations
• Corporate foundations
• Youth Soccer clubs
• Employee clubs/associations
• Individuals
• Organizations using tickets for fundraisers
• Organizations 90+ miles outside downtown Houston

Ticket Delivery Method

• Electronic tickets only (per Shell Energy Stadium policy)
• Distributed via SeatGeek platform
• Participants must have smartphone with internet access
• No physical tickets provided

Application Timeline

• Applications typically open in January each year
• Rolling basis – no deadline; applications accepted throughout the year
• New application process each year – contact lists do not roll over from previous years
• Acceptance confirmation sent via email from Charities@houstondynamo.com

Program Rules (Violations Result in Dismissal)

1. Federal Tax ID Required: Must provide 9-digit federal tax ID (format: 12-3456789). Texas tax IDs (7 digits) will result in application rejection
2. All tickets must be used – Unused tickets result in probation; multiple violations result in permanent removal
3. Tickets cannot be resold – Resale results in immediate dismissal
4. One contact person per organization – Duplicate applications result in removal
5. One representative per organization – Individuals cannot represent multiple organizations
6. Business email required – Contact email must be organizational email, not personal (e.g., not Gmail, but organization domain)

Application Process

• Applications are not guaranteed to result in ticket availability
• No guarantee of specific game selections
• If accepted, organization receives email notification from Charities@houstondynamo.com
• When tickets become available, organization is contacted via email with maximum number of tickets available for request

Contact Information

• Email: Charities@houstondynamo.com
• Mailing Address: Dynamo and Dash Charities, 413 Bastrop St, Houston, TX 77003
• Thank you letters are encouraged and appreciated