Human Services Career Support (HSCS) Program

Human Services Career Support Program

Geographic Scope: Central Massachusetts (Worcester area)

Focus Areas:

• Building a pipeline of diverse and compassionate professionals in behavioral health, residential services, case management, and human services
• Supporting individuals with limited access to education, employment, and professional development
• Serving immigrants, refugees, underemployed, and unemployed individuals

Eligibility Requirements:

• Valid work authorization
• At least 18 years old
• Possess at least a learner's permit or driver's license
• Passionate about health and human services field
• Identify as immigrant, refugee, underemployed, or unemployed individual seeking career growth

Program Description:
The HSCS Program is a 13-week intensive program designed to support individuals in establishing sustainable careers in human services. The program uses a Career Pipeline STEM Model that includes:

• Support: Help individuals overcome barriers to employment
• Training: Critical skills for care and service roles
• Education: Deepen understanding and passion for the field
• Mentorship: Guide toward sustainable and meaningful careers

Program Structure (13 weeks):

• Weeks 1-3: Classroom training (Foundations, communication, cultural competency)
• Weeks 4-6: First job rotation (practical field experience)
• Weeks 7-9: Second classroom training (specialized training, certification prep)
• Weeks 10-12: Second job rotation (advanced field experience)
• Week 13: Capstone project and career readiness wrap-up

Financial Compensation: Participants receive financial compensation throughout the entire program duration

Training Content:

• Foundations of human services profession
• Communication skills and workplace professionalism
• Behavioral health and trauma-informed care
• Cultural responsiveness and diversity
• Job readiness (resume writing, interview preparation)
• Understanding direct care roles and responsibilities

Job Rotation Opportunities:
Participants engage in two separate job rotation phases gaining hands-on experience at partner agencies in different human services roles

Wraparound Support Services (Limited-Time):

• Childcare assistance
• Transportation support
• Driver's license assistance
• English language support
• Other individualized support needed for success

Career Pathways & Opportunities:
Graduates are placed into full-time employment positions including:

• Direct Support Professional
• Residential Counselor
• Employment Facilitator
• Other entry-level roles

Participants may also be eligible for the Clinical and Leadership Pathway Program (C&L) for continued professional growth

Program Partners:

• Open Sky Community Services
• Seven Hills Foundation
• African Community Education
• Southeast Asian Coalition of Central Massachusetts
• MassHire
• Commonwealth Corporation

What Success Looks Like:

• Active participation in classroom and group activities
• Professional behavior (punctuality, respect, task follow-through)
• Demonstrated skill growth and competencies
• Full participation in job rotations
• Proactive use of wraparound supports
• Relationship building with staff, peers, and mentors
• Successful capstone project completion
• Job placement readiness with polished resume and career direction

Outcomes Upon Graduation:

1. Real work experience
2. Professional support network
3. Clear pathway to full-time employment
4. Certificate that boosts resume
5. Confidence to thrive in human services workforce

How to Apply

Applicants can apply by completing the online enrollment form using the provided link.