Community Discount Guarantee (CDG) Program

An insurance-like program that protects eligible NCTNA members by guaranteeing consistent monthly broadband costs regardless of changes or delays in federal broadband funding (Healthcare Connect Fund).

Geographic Scope: North Carolina

Eligible Applicants:

• NCTNA members with broadband service through NCTNA
• Priority given based on rurality assessment
• Excluded: Urban non-profit hospitals, off-site data centers, and off-site admin offices

How It Works:

• Guarantees discount rate regardless of funding delays
• Set up as an insurance model designed to break-even over time
• Members pay a low monthly fee for discount insurance
• Monthly costs remain at discounted rate for enrolled services instead of fluctuating based on discount status
• When delayed funding is approved, NCTNA essentially reimburses itself for the coverage of enrolled CDG member discounts

Purpose: To protect rural, price-sensitive members from gaps in discounts on broadband connectivity service/internet by guaranteeing the discount rate, ensuring organizations can continue providing quality care unaffected by funding changes/delays.

Eligibility Prioritization:

• Program prioritizes rurality when assessing eligibility
• Members receive offer to enroll when there may be a delay or temporary gap in discounts
• Rural healthcare providers are prioritized due to implications and challenges presented by delayed funding

Contact:

• Jordan Rogers, Director of Relationship Marketing: Jordan.Rogers@NCTNA.org, (336) 740-2660
• Angel Vanover (contact information provided in source)

How to Enroll

1. Become an NCTNA member - Must first be a member of NCTNA and utilize broadband connectivity services
2. Contact NCTNA staff to learn more about eligibility and enroll
3. Receive enrollment offer - Members receive an offer to enroll when there may be a delay or temporary gap in discounts

Contact for More Information:

• Jordan Rogers, Director of Relationship Marketing: Jordan.Rogers@NCTNA.org, (336) 740-2660
• To become an NCTNA member and set up an introductory call: Jordan Rogers (contact information above)