AJC One-Stop Operator Contract

Selected Awardee: Career Team LLC

Geographic Scope: Five-county region: Thurston, Grays Harbor, Lewis, Mason, and Pacific Counties, Washington

Contract Responsibilities:

• Service Delivery & Performance – Ensuring seamless access to workforce services for job seekers and employers
• Customer Flow & Referral Systems – Strengthening coordination across workforce partners to enhance customer experience
• Professional Development – Providing training and capacity-building opportunities for workforce system staff
• Customer Satisfaction & Equity – Promoting inclusive and equitable access to services for all individuals
• Data Reporting & Oversight – Maintaining accountability and continuous improvement through data-driven decision-making
• Community & Business Engagement – Strengthening partnerships with local businesses, organizations, and stakeholders

Selection Rationale: Career Team was chosen for its strong proposal, experienced team, and commitment to delivering high-quality workforce services.