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Better Business Bureau

AUSTIN, TX EIN: 74-1116918 Website

The Better Business Bureau (BBB) Serving the Heart of Texas is a nonprofit organization designated as a 501(c)(6) business league, headquartered in Austin, Texas. Founded in 1950 (with roots dating to 1912), the BBB is dedicated to promoting trust in the marketplace. The organization serves over 15,000 accredited businesses across 105 counties in Texas and employs 153 staff members. The BBB helps consumers find and recommend businesses, brands, and charities they can trust by providing verified, unbiased information and facilitating interactions between businesses and consumers.

Financial Overview

From 2024 IRS Form 990-PF · View filing

Total Assets

$12.3M

-6.9% YoY

Revenue

$13.4M

-2.9% YoY

Net Investment Income

$129K

-22.7% YoY

Expenses

$14.1M

+3.3% YoY

Research compiled by Grantable AI from public sources. Last updated April 2026.

Mission & Focus Areas

Mission: To be the leader in advancing marketplace trust.

Vision: An ethical marketplace where buyers and sellers trust each other.

The BBB's primary focus areas include:

  • Business Accreditation & Standards: Setting standards for marketplace trust, encouraging and supporting best practices among businesses, and maintaining accreditation for over 15,000 businesses
  • Consumer Education & Protection: Providing consumer protection through education, consumer warnings, advertising monitoring for truth and accuracy, and business reviews
  • Alternative Dispute Resolution: Offering conciliation and arbitration services, including a national BBB arbitration program for auto disputes
  • Business Information Services: Operating BBB search platforms to help consumers find ethical, community-focused business partners and request quotes
  • Marketplace Monitoring: Monitoring advertising for truth and accuracy and collecting business reviews

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Geographic Focus

Where this funder awards grants

The BBB Serving the Heart of Texas operates across 105 counties in Texas, with regional offices in Austin, Bryan-College Station, Corpus Christi, Fort Worth, Midland-Odessa, San Antonio, and Waco.

Grant Distribution by State

1states

States

Cities

AusinAusnAustinAustnAutinBastropCedar CreekCedar ParkDripping SpringsEast AustinManorPflugervilleRound RockSan MarcosUstinWaller

Financial History

Multi-year comparison from IRS filings

BBB Serving the Heart of Texas (501(c)(6)):

  • Total Revenues (2024): $13,393,714
  • Total Expenses (2024): $14,104,946
  • Total Assets (2024): $12,250,974
  • Total Liabilities (2023): $3.72M
  • Employees: 153

Better Business Bureau Education Foundation (501(c)(3)):

  • Total Revenues (2024): $10,000
  • Total Expenses (2024): $437,420
  • Total Assets (2024): $113,183
Revenue
Expenses
Qualifying Distributions
Net Investment Income
$0$11M$22M$34M$45M20202021202220232024
Metric202420232022
Total Assets$12,250,974$13,161,261$13,216,408
Revenue$13,393,714$13,790,175$13,152,329
Expenses$14,104,946$13,659,214$12,958,229
Qualifying Distributions
Net Investment Income$129,214$167,201$45,389
Distributable Amount

Giving Over Time

Total grant dollars and number of grants per year

$0$6M$12M$18M$24M968 grants2020281 grants20210 grants20220 grants20230 grants2024

Grant Insights

How this funder distributes its grants

Top Recipients

Top 0 recipients in 2024

Grant Size Distribution

100 grants across all recorded years

100<$50K$50–100K$100–250K$250–500K$500K–1M$1–5M$5M+

Giving History

Grant recipients and amounts by year

No grants recorded for .

Leadership & Key People

Leadership team and compensation from IRS filings

  • Carrie A Hurt: President and Chief Executive Officer (Foundation for Better Business)
  • Katie Galan: Regional Director
  • Curt Dubose: Board Member
  • Brian Jones: Board Member
  • Jason Meza: Regional Director

Compensation Overview

From 2024 IRS filing

ANGELL CARRIECEO$743KRUDIO COLLEENCSO$275KMARAIS FRANCOISVP OF SALES$204KTHOMAS RENEEBD REPRESENTATIVE$191KBLANCO MAGDALENAVP OF OPERATIONS$182KMASSEY HEATHERVP OF COMMUNICATIONS$166KROBBERSON MONICA ANNSALES MANAGER$147KLEFFINGWELL BETHANY …EXECUTIVE DIRECTOR OF DEVELO…$136KBACON PAUL BBR MANAGER$136KQUINLAN DQVP OF MARKETING$136K

From 2024 filing

NameTitleHoursCompensation
WADE LOMBARDCHAIR1
PHILIP ROBINSONBOARD DIRECTOR1
T GETTERMANEXECUTIVE COMMITTEE1
SALLY MIRANDABOARD DIRECTOR1
RICK VALDEZBOARD DIRECTOR1
RICK RAVELEXECUTIVE COMMITTEE1
RICHARD JAMESBOARD DIRECTOR1
JUDY OSKAMBOARD DIRECTOR1
PETE PHILLIPSBOARD DIRECTOR1
NICK ALTERBOARD DIRECTOR1
MONTE TOMASINOBOARD DIRECTOR1
MARK TITUSSECRETARY1
LAURA LEE PRATHERLEGAL COUNSEL1
JUSTIN WADSWORTHBOARD DIRECTOR1
PIERRE CARDENASTREASURER1
JON ECKERTEXECUTIVE COMMITTEE1
CATHERINE ROBBLEGAL COUNSEL1
CARRIE ANGELLPRESIDENT1
JASON WEBBERBOARD DIRECTOR1
JADE OWENSBOARD DIRECTOR1
HAROLD INGERSOLLBOARD DIRECTOR1
EVAN ISLAMBOARD DIRECTOR1
ENRIQUE ROMEROBOARD DIRECTOR1
DUSTIN FAWCETTBOARD DIRECTOR1
CURT DUBOSEBOARD DIRECTOR1
JOHN CARLSONEXECUTIVE COMMITTEE1
JESSICA PELACHEVICE CHAIR1
BRIAN JONESIMMEDIATE PAST CHAIR1
BRIAN FRANCISBOARD DIRECTOR1
ANGIE SINKFIELDBOARD DIRECTOR1
ALICIA THRASHERBOARD DIRECTOR1
ALAN CUTTINGBOARD DIRECTOR1
ADAM DAVISBOARD DIRECTOR1
ABBY MELLOTBOARD DIRECTOR1
RUDIO COLLEENCSO40$274,770
ANGELL CARRIECEO40$743,029
MASSEY HEATHERVP OF COMMUNICATIONS40$165,832
MARAIS FRANCOISVP OF SALES40$203,948
BLANCO MAGDALENAVP OF OPERATIONS40$182,019
ROBBERSON MONICA ANNSALES MANAGER40$147,302
QUINLAN DQVP OF MARKETING40$135,967
THOMAS RENEEBD REPRESENTATIVE40$190,890
LEFFINGWELL BETHANY ANNEEXECUTIVE DIRECTOR OF DEVELOPMENT40$136,176
BACON PAUL BBR MANAGER40$136,090

Recent Activity

Recent developments and announcements

The BBB has expanded its outreach and education initiatives. The organization earned over $6.3 million in media contributions and provides educational content for entrepreneurs and business owners covering topics such as tax strategies and cybersecurity. The BBB Speakers Bureau offers experts in ethical marketplace practices, community engagement, and scam prevention to businesses seeking to establish strong ethical foundations.

North Point Executives is Now Certified by the Better Business Bureau California

Related Funders

Similar funders by location and focus area

Data last updated April 2026. Sourced from IRS Form 990-PF filings. Research dossier generated April 2026.

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