Better Business Bureau
Better Business Bureau is a public charity based in Austin, Texas, formed in 1950. It advances marketplace trust through business reporting and accreditation, consumer education and protection, dispute-resolution services, advertising monitoring, and business information. Its filing describes more than 15,000 accredited businesses.
Better Business Bureau at a glance
- Total assets
- $12,250,974
- -6.9% vs 2023
- Revenue (2024)
- $13,393,714
- -2.9% vs 2023
- Net investment income (2024)
- $129,214
- -22.7% vs 2023
- Expenses (2024)
- $14,104,946
- +3.3% vs 2023
- Latest 990 filing
- Form 990, 2024 View filing
Data from IRS Form 990, 2024; updated October 2026.
How to apply to Better Business Bureau
- Contact
Mailing address: 1805 Rutherford Lane 100, Austin, TX 78754
Phone: (512) 445-4748
Application details from Grantable's research on the foundation's public materials; confirm on its website before applying.
Who Better Business Bureau funds
How this funder distributes its grants
Grant Size Distribution
1,249 grants across all recorded years
The most common grant size was under $50K: 1,249 grants of 1,249 (100%).
Geographic Focus
Where this funder awards grants
Grant Distribution by State
States
Cities
How Better Business Bureau gives
- 32% of 2021 grantees were also funded in 2020. Method
Estimate from itemized grant lists in IRS Form 990 filings (2021). Recipient names are matched across years, so a renamed or misspelled grantee can look new; grants to individuals are left out. Methodology.
Giving History
Giving Over Time
Total grant dollars and number of grants per year
From 2020 to 2021, annual grant giving ranged from $6.4M (2021) to $24.2M (2020). In 2021 it made 281 grants totaling $6.4M.
Grants by year
Grant recipients and amounts by year
| Recipient | Purpose | Amount |
|---|---|---|
| The Panacea Collection LLC Austin, TX | Covid-19 Emergency Relief | $40,000 |
| The Austin Barrel Concept Austin, TX | Covid-19 Emergency Relief | $40,000 |
| Figure 8 Coffee Purveyors LLC Austin, TX | Covid-19 Emergency Relief | $40,000 |
| Runa Workshop LLC Austin, TX | Covid-19 Emergency Relief | $40,000 |
| Ecoscience LLC Austin, TX | Covid-19 Emergency Relief | $40,000 |
| Julio's Motors LLC Austin, TX | Covid-19 Emergency Relief | $40,000 |
| DKO Enterprises LP Austin, TX | Covid-19 Emergency Relief | $40,000 |
| Trashless Inc Austin, TX | Covid-19 Emergency Relief | $40,000 |
| Trade Finishing and Graphic Services LLC Austin, TX | Covid-19 Emergency Relief | $40,000 |
| Hill Country Weavers Austin, TX | Covid-19 Emergency Relief | $40,000 |
Ready to take the next step with Better Business Bureau?
Financial History
Multi-year comparison from IRS filings
The organization’s filing states that its oversight process and independent-accountant selection process did not change during the tax year.
| Filing year | Total Assets | Revenue | Expenses | Grants paid | Grants | Net Investment Income |
|---|---|---|---|---|---|---|
| 2024 | $12,250,974 | $13,393,714 | $14,104,946 | — | — | $129,214 |
| 2023 | $13,161,261 | $13,790,175 | $13,659,214 | — | — | $167,201 |
| 2022 | $13,216,408 | $13,152,329 | $12,958,229 | — | — | $45,389 |
| 2021 | $13,203,011 | $18,551,696 | $18,036,971 | $6,407,837 | 281 | $17,139 |
| 2020 | $12,861,805 | $40,764,341 | $39,723,609 | $24,161,891 | 968 | $12,777 |
Research compiled by Grantable AI from public sources. Last updated October 2026.
Mission & Focus Areas
The organization states that its mission is to be the leader in advancing marketplace trust. It says it pursues this through measures, programs, and services to protect the public; educating consumers and businesses about best practices; recognizing marketplace role models; addressing substandard marketplace behavior; and building a community of trustworthy businesses and charities.
Its reported services include consumer warnings, alternative dispute resolution, advertising monitoring for truth and accuracy, business reviews, and business information through BBB Search. It also reports offering accredited businesses best-practice support, enhanced business profiles, and marketing and promotional services.
Grantmaking
The 2022–2024 filings each report zero grants. No information is provided about grant applications or a grant application process.
Leadership & Key People
Leadership team and compensation from IRS filings
Officers and directors listed on the 2024 filing include Wade Lombard, chair; Philip Robinson, Sally Miranda, Rick Valdez, Richard James, Judy Oskam, Pete Phillips, and Nick Alter, board directors; and T Getterman and Rick Ravel, executive committee members.
Better Business Bureau is led by Angell Carrie, CEO on the 2024 filing; 10 of 44 officers listed in 2024 are compensated.
Officers on the 2024 filing
Angell Carrie
CEO
New on the 2024 filing
40 hrs/week
$743K (2024)
Leffingwell Bethany Anne
Executive Director of Development
New on the 2024 filing
40 hrs/week
$136K (2024)
Carrie Angell
President
New on the 2024 filing
1 hr/week
No compensation reported
Wade Lombard
Chair
Executive Committee → Treasurer, 2021
Treasurer → Chair, 2023
On filings since 2020
1 hr/week
No compensation reported
Alan Cutting
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Angie Sinkfield
Board Director
Vice Chair → Director, 2022
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Evan Islam
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Harold Ingersoll
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Justin Wadsworth
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Nick Alter
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Philip Robinson
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Rick Valdez
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Sally Miranda
Board Director
Director → Board Director, 2024
On filings since 2020
1 hr/week
No compensation reported
Adam Davis
Board Director
Director → Board Director, 2024
On filings since 2021
1 hr/week
No compensation reported
Curt Dubose
Board Director
Director → Board Director, 2024
On filings since 2021
1 hr/week
No compensation reported
Enrique Romero
Board Director
Director → Board Director, 2024
On filings since 2021
1 hr/week
No compensation reported
Alicia Thrasher
Board Director
Executive Committee → Board Director, 2024
On filings since 2022
1 hr/week
No compensation reported
Brian Francis
Board Director
Director → Board Director, 2024
On filings since 2022
1 hr/week
No compensation reported
Jade Owens
Board Director
Director → Board Director, 2024
On filings since 2022
1 hr/week
No compensation reported
Jason Webber
Board Director
Director → Board Director, 2024
On filings since 2022
1 hr/week
No compensation reported
Judy Oskam
Board Director
Director → Board Director, 2024
On filings since 2022
1 hr/week
No compensation reported
Monte Tomasino
Board Director
Director → Board Director, 2024
On filings since 2022
1 hr/week
No compensation reported
Abby Mellot
Board Director
Director → Board Director, 2024
On filings since 2023
1 hr/week
No compensation reported
Dustin Fawcett
Board Director
Director → Board Director, 2024
On filings since 2023
1 hr/week
No compensation reported
Pete Phillips
Board Director
Director → Board Director, 2024
On filings since 2023
1 hr/week
No compensation reported
Richard James
Board Director
Director → Board Director, 2024
On filings since 2023
1 hr/week
No compensation reported
Bacon Paul B.
Br Manager
New on the 2024 filing
40 hrs/week
$136K (2024)
Blanco Magdalena
Vice President of Operations
New on the 2024 filing
40 hrs/week
$182K (2024)
Marais Francois
Vice President of Sales
New on the 2024 filing
40 hrs/week
$204K (2024)
Massey Heather
Vice President of Communications
New on the 2024 filing
40 hrs/week
$166K (2024)
Quinlan Dq
Vice President of Marketing
New on the 2024 filing
40 hrs/week
$136K (2024)
Robberson Monica Ann
Sales Manager
New on the 2024 filing
40 hrs/week
$147K (2024)
Rudio Colleen
Cso
New on the 2024 filing
40 hrs/week
$275K (2024)
Thomas Renee
Board Representative
New on the 2024 filing
40 hrs/week
$191K (2024)
Brian Jones
Immediate Past Chair
Chair → Immediate Past Chair, 2023
On filings since 2020
1 hr/week
No compensation reported
Jessica Pelache
Vice Chair
Director → Executive Committee, 2021
Executive Committee → Vice Chair, 2023
On filings since 2020
1 hr/week
No compensation reported
John Carlson
Executive Committee
Immediate Past Chair → Executive Committee, 2023
On filings since 2020
1 hr/week
No compensation reported
Jon Eckert
Executive Committee
On filings since 2020
1 hr/week
No compensation reported
Mark Titus
Secretary
Director → Executive Committee, 2022
Executive Committee → Secretary, 2023
On filings since 2020
1 hr/week
No compensation reported
Pierre Cardenas
Treasurer
Director → Treasurer, 2024
On filings since 2020
1 hr/week
No compensation reported
Rick Ravel
Executive Committee
Director → Executive Committee, 2021
On filings since 2020
1 hr/week
No compensation reported
T. Getterman
Executive Committee
Secretary → Treasurer, 2023
Treasurer → Executive Committee, 2024
On filings since 2020
1 hr/week
No compensation reported
Catherine Robb
Legal Counsel
New on the 2024 filing
1 hr/week
No compensation reported
Laura Lee Prather
Legal Counsel
New on the 2024 filing
1 hr/week
No compensation reported
Former officers (31)
- Former: Carrie A. Hurt (2020–2023) — President & CEO
- Former: Chelsea Ellis (2020–2023) — Vp-Customer Development
- Former: Nancy Thompson (2020–2023) — Director
- Former: Patti Smith (2020–2023) — Director
- Former: Joshua Hares (2021–2023) — Revenue & Marketing Officer
- Former: Colleen Rudio (2022–2023) — Cheif Strategy Officer
- Former: Francois Marais (2022–2023) — Vice President of Sales
- Former: Magdalena Blanco (2022–2023) — Vice President of Operations
- Former: David Quinlan (2023) — Vice President of Marketing
- Former: Renee Thomas (2023) — Business Development Representative
- Former: Erin Dufner (2020–2022) — Chief Marketing Officer
- Former: Tom Eastman (2020–2022) — Director
- Former: Connie Scudder (2022) — Ab Development Representative
- Former: Paul Bacon (2022) — Business Relations Manager
- Former: Regina Williams (2022) — Director
- Former: Damon West (2020–2021) — Fw Development Representative
- Former: Glenn Newberry (2020–2021) — Director
- Former: Grant Brashear (2020–2021) — Director
- Former: Jeff Evins (2020–2021) — Director
- Former: Judy Oksam (2020–2021) — Director
- Former: Justin Brookhart (2020–2021) — Vp-Operations
- Former: Monica Davis (2020–2021) — Director
- Former: Sarah Smock (2020–2021) — Vp-Marketing
- Former: Tiffen Eshpeter (2020–2021) — Chief Operating Officer
- Former: Walter Hinkle (2020–2021) — Director
- Former: Coni Scudder (2021) — Ab Development Representative
- Former: Josh Hares (2020) — Chief Revenue Officer
- Former: Lauren Ramon (2020) — Director
- Former: Mike Church (2020) — Vice Chair
- Former: Monica Robberson (2020) — Advertising Sales Consultant
- Former: Susan Jones (2020) — Director
Data from IRS Form 990 filings, 2020–2024. "On filings since" is the earliest filing we hold that lists the person; hours are average hours per week as reported.
Compensation Overview
From 2024 IRS filing
The highest reported compensation on the 2024 filing was $743K, to Angell Carrie (CEO). 10 officers or directors reported compensation on that filing.
Frequently asked questions about Better Business Bureau
How large is Better Business Bureau?
Better Business Bureau reported $12.3M in total assets on its 2024 IRS Form 990. Its revenue that year was $13.4M.
What does Better Business Bureau fund?
The organization states that its mission is to be the leader in advancing marketplace trust. See mission & focus areas ↑
How do I apply for a grant from Better Business Bureau?
Better Business Bureau has no public application process in the sources Grantable reviewed. Contact the foundation directly before submitting a request.
What is Better Business Bureau's EIN?
Better Business Bureau's EIN (Employer Identification Number) is 74-1116918. IRS Form 990 filing data is available on this page for 2020–2024.
Data last updated October 2026. Sourced from IRS Form 990 filings. Research dossier generated October 2026.
Data update history
(3)
When this profile's IRS filing data changed on Grantable
- Updated Form 990 for fiscal year 2020 (received by the IRS October 15, 2021)
- Updated Form 990 for fiscal year 2021 (received by the IRS November 3, 2022)
- IRS filings on file for fiscal years 2020–2024
Explore Open Grants
Browse active grant opportunities in Better Business Bureau's focus areas in our free grants database
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The filing figures on this page are open data under CC BY 4.0. About GrantGraph Open
Figures come from Better Business Bureau's IRS filings (methodology). AI-written summaries, news items and logos are not covered by the open licence. Spot an error? Email hello@grantable.co.
Better Business Bureau down — hundreds of funders to go?