Tech for Good Impact Awards Grant

The Zendesk Tech for Good Impact Awards support nonprofits by providing them with essential software, grants, and pro bono assistance to enhance their impact on vulnerable populations. The program aims to foster community connections, promote resilience during crises, and create career pathways in technology. Eligible organizations must demonstrate a commitment to utilizing technology in their services, enhancing their ability to support beneficiaries effectively. This initiative empowers nonprofits to leverage technology for greater social good.

What is Zendesk Tech for Good?
That’s why the Zendesk Tech for Good program partners with over 110 nonprofits across the globe to give them free Zendesk software, grants, and pro bono support, empowering more organizations to leverage technology and serve more people.
Tech for Good has two main goals:

• Provide nonprofits with Zendesk software and grants to help them serve more people and create more impact among vulnerable populations;

Partner with nonprofits that provide workforce development training for careers in customer experience (CX) to historically marginalized and underrepresented groups
We’re looking for organizations or projects that seek to make a tangible difference in one of the Zendesk Foundation’s impact areas:

• Foster community - enable connections that offer support and allow people to thrive;
• Promote resilience in a time of crisis - safeguard against disaster and reduce human suffering;
• Create career pathways into tech - close the economic opportunity gap and reduce unemployment.
• The Zendesk Impact Awards are open to nonprofit organizations that would like to use Zendesk software to directly serve beneficiary communities.

Applicants may also provide workforce development programming and display an interest in Zendesk’s Career Pathways Program. Applicants are invited to describe how their organization or project fits into these areas within the application.
Organizations should display some ability to adopt new technology in order to receive Zendesk software, meaning your organization previously has or is currently willing to invest in technology platform solutions to improve services to beneficiary communities. Most organizations will need to be prepared to self-install and configure their free software using our online help which typically requires a dedicated IT staff member.
Please refer to how applications will be evaluated here.

Eligibility

The Zendesk Impact Awards are open to verifiable charitable organizations including U.S. organizations classified as 501 (c)(3) public charities and foreign organizations operating for charitable purposes whose activities are in furtherance of the Foundation’s core focus areas of:

• Fostering community
• Promoting resilience in times of crisis
• Creating career pathways in tech

Ineligibility

You MUST submit proof of nonprofit status with your application in the "attachment" section of the application form.
Current Zendesk customers are not eligible for the impact awards.
Current and past Zendesk grantees are not eligible for the impact awards.
Only applications submitted through the application form will be considered. Zendesk will not accept emailed applications.
At this time, Zendesk is only accepting applications written in English.
At this time, we are unable to grant to organizations based in: Belarus, Central African Republic, Crimea Region of Ukraine, Congo, Cuba, Iran, Iraq, Lebanon, Liberia, Libya, North Korea, Somalia, Syria, Ukraine, Russia, Venezuela, Yemen, and Zimbabwe.